Comcast announced it will be increasing speeds for the Internet Essentials program, and making the program free to new low-income customers for two months, amid the coronavirus outbreak.
In a letter, Comcast President of Consumer Services Dana Strong said that the change is for the millions of low-income Americans who don't have internet service during this uncertain time.
To sign up, applicants can simply visit www.internetessentials.com. The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.
USAC (a funding branch of the FCC) offers a program called Lifeline which provides discounts to qualified families on their home Internet service. To find out more about this program, visit www.fcc.gov/consumers/guides/lifeline-support-affordable-communications.